Question 1
A courier's business customers say they do not mind whether a parcel takes two or three days, but it must arrive on the day the courier promised. Which performance objective matters most to these customers?
How to write the Section III business report
Twenty marks for one report, about 800 words, on a business in a stimulus. It draws on more than one HSC topic and ends in recommendations you justify from the case.
| Marks | 20, one compulsory question |
|---|---|
| Length | About 800 words |
| Format | A business report with headings |
| Content | Topics from across the HSC course |
A layout that works
- Address it to the person the question names, with a title.
- Introduction or executive summary: the purpose of the report and your main recommendation in two or three sentences.
- Analysis or findings, under headings: the business's situation from the stimulus, the influences on it and what its figures show.
What separates the top answers
They use the stimulus's names and figures in every section, link the topics (an operations change has a finance cost and a human resources effect) and justify each recommendation against the alternatives.
Try 2 questions
Question 2
The manager of Kiama Surf Co asks her team for ideas before each decision and lets the team share in choosing what to do. Which leadership style is this?
Next step
Questions people ask
Do I need headings?
Yes. The question asks for a business report, so set it out as one: headings, then recommendations.
Can I use dot points?
Use full sentences for analysis and evaluation. A short list can work inside a section, but the reasoning must be written out.