The course

1
Start here
Each core: up to 90 questions in 90 minutes; Core 1 passes at 675 and Core 2 at 700 on a 100 to 900 scale
Free: A tour of A+
2
Core 1 · Mobile devices
13% of Core 1 (220-1201)
Free: Mobile hardware and connections Mobile setup, sharing and management 10 questions
3
Core 1 · Networking
23% of Core 1 (220-1201)
Ports and protocols Network setup: devices, addresses and Wi-Fi 10 questions
4
Core 1 · Hardware
25% of Core 1 (220-1201)
Inside the PC: memory, storage, RAID and power Cables, displays and printers 10 questions
5
Core 1 · Virtualization and cloud
11% of Core 1 (220-1201)
Virtual machines and hypervisors Cloud models and characteristics 10 questions
6
Core 1 · Hardware and network troubleshooting
28% of Core 1 (220-1201)
The troubleshooting method and hardware faults Network troubleshooting 10 questions
7
Core 2 · Operating systems
28% of Core 2 (220-1202)
Windows tools, editions and file systems The command line: Windows, Linux and macOS 10 questions
8
Core 2 · Security
28% of Core 2 (220-1202)
Malware and social engineering Security measures, permissions and data destruction 15 questions
9
Core 2 · Software troubleshooting
23% of Core 2 (220-1202)
Fixing Windows problems Malware removal and mobile security issues 7 questions
10
Core 2 · Operational procedures
21% of Core 2 (220-1202)
Backups, change management and documentation Safety, professionalism and scripting 10 questions
11
Performance-based labs
Browser versions of hands-on tasks: router pages, command output, build sheets and firewall rules
Free: Lab: secure a small office router Lab: diagnose a PC from the command line Lab: spec a workstation build Lab: ports on a firewall Lab: work a ticket with the troubleshooting method Lab: remove malware step by step
12
Test day
Flag long tasks, answer every question, either core first
Test day: pacing, guessing and the two cores