Text 1: Gregory Haines, Safety manager at Brightwater Distribution, a warehouse company in Carver City
Phones Belong in the Locker, Not on the Floor
Last spring, a forklift driver at our Carver City warehouse glanced at a text message while turning into an aisle. He clipped a shelving unit, and about 400 pounds of boxed stock fell where a coworker had been standing ten seconds earlier. No one was hurt that day, but our incident reports told a troubling story: in 2025, phones played a part in 9 of our 31 recorded near misses.
That fall, we asked everyone on the warehouse floor to leave personal phones in their lockers during shifts. Workers can check their phones during two 15-minute breaks and a 30-minute lunch. Anyone expecting an urgent call can give family members the number of the front office, which is staffed at all times. In the first six months under the new rule, near misses fell from 16 to 7 compared with the same six months a year earlier.
Some workers called the rule a sign of distrust. I understand that feeling, but the rule is about attention, not character. Even careful people look down when a phone buzzes. A screen takes a driver's eyes off a moving load for only a second or two, and a second is all an accident needs.
Phones have a place at work: in offices, in break rooms and in emergencies. On a floor full of moving machines, however, a ban protects everyone, including the workers who dislike it most.