The course

1
Start here
One examination: 75 marks in 2 hours plus 15 minutes reading time. Section A, short-answer and extended-answer questions (40 or 50 marks); Section B, questions on a case study (25 or 35 marks); one 10-mark extended answer in either section.
Free: A tour of the business management course
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Area 1: Business foundations
4 of the 20 questions on each timed knowledge check
Types of businesses, objectives and stakeholders Free: Management styles, skills and corporate culture 41 questions
3
Area 2: Human resource management
4 of the 20 questions on each timed knowledge check
Motivation theories and strategies Training, performance, termination and workplace relations 42 questions
4
Area 3: Operations management
4 of the 20 questions on each timed knowledge check
The operations system, technology and materials Quality, waste, lean management, CSR and global operations 36 questions
5
Area 4: Reviewing performance: the need for change
4 of the 20 questions on each timed knowledge check
Free: Business change and key performance indicators Force Field Analysis and Porter's Generic Strategies 37 questions
6
Area 5: Implementing change
4 of the 20 questions on each timed knowledge check
Leading change, strategies and the Learning Organisation Resistance, Lewin's Three-step Model and the effects of change 38 questions