| Adaptable | You can adapt to variations in work or environment. Your effectiveness is not affected by change. You are flexible and versatile. You act as an advocate for change. - How do you feel when your plans for the day change at the last minute?
- What kind of change at work do you find easiest to deal with, and what kind is hardest?
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| Analytical | You seek and analyse information to inform your decisions, based on the best available evidence. - When you have a decision to make, how do you decide what information you need?
- Do you enjoy working with data? What do you like or dislike about it?
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| Authentic | You are self-aware and true to yourself in all situations, even when under pressure. - How would your friends describe you, and would your colleagues say the same?
- When have you found it hard to be yourself at work or study?
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| Catalyst | You are self-motivated to act towards achieving a goal. You are confident using your own initiative to take forward actions. - How do you get started on a task when nobody has told you what to do?
- What do you do when you notice something needs doing but it is not your job?
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| Challenger | You can bring a fresh perspective whatever the situation or context. You see other people’s views and appreciate that there are many different angles to consider. - How do you feel about questioning the way things have always been done?
- When did you last change your mind after hearing someone else's view?
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| Change agent | You are positive and inspirational in leading and supporting others through change. - How do you help other people when they are worried about a change?
- What do you enjoy, or not enjoy, about being part of something new?
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| Confident | You take charge of situations, people and decisions. You communicate with confidence and give direction. - How do you feel when you are asked to take charge of a group?
- What do you do when a group cannot agree what to do next?
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| Courageous | You are an innovator who tries new approaches. You push yourself to work outside your comfort zone. - When did you last try something completely new? How did it feel?
- How do you feel when you are out of your comfort zone?
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| Decisive | You use your judgement. You take a considered approach to situations and tasks when making decisions. - How do you make a decision when you do not have all the information?
- Do you find it easy or hard to make decisions quickly? Why?
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| Disciplined | You follow processes, operating well within set standards, rules and guidelines. - How do you feel about following rules you do not agree with?
- What helps you stick to a routine?
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| Efficient | You convert resources into results in the most efficient and cost effective way. - How do you decide what to do first when you have a lot on?
- What do you do when you see time or money being wasted?
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| Emotionally intelligent | You draw insight from your own emotions and those of others to show empathy. - How can you tell when someone is having a bad day?
- How do you notice your own mood affecting your work?
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| Enabler | You see the potential in everybody and encourage them to learn, progress and develop. - How do you feel when someone you have helped succeeds?
- What do you enjoy about teaching someone a new skill?
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| Explainer | You communicate thoughts and ideas, verbally or in writing. You simplify complexities and adapt communication so others can understand. - How would you explain your favourite subject to someone who knows nothing about it?
- What do you enjoy about writing or presenting?
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| Focused | You strive for quality outcomes and excellence in everything you do. - How do you know when a piece of work is finished?
- What do you do when you are tempted to cut corners?
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| Inclusive | You recognise everyone as an individual. You accept people for who they are and treat everyone fairly. You actively encourage and provide opportunities for others to share ideas and contributions. - How do you make sure quieter people in a group get heard?
- What do you do when you notice someone being left out?
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| Influencer | You influence others, you articulate the rationale to gain their agreement. - How do you persuade someone who disagrees with you?
- When have you changed someone's mind, and how did you do it?
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| Improver | You look for better ways of doing things and enjoy coming up with new and original ideas. - What is something you have improved recently, at work, study or home?
- How do you feel when you find a better way of doing something?
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| Learner | You are inquisitive, seek out new information and look for new ways to develop yourself. - What have you taught yourself recently, and why?
- How do you feel when you are asked to learn something new quickly?
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| Mediator | You provide stability and cohesion within teams, finding common ground and purpose. You enjoy working with others towards a shared goal. - What do you do when two friends or colleagues fall out?
- How do you feel in a team where people disagree?
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| Mission | You pursue things which give you a sense of meaning and purpose, working towards a longer term goal. - What gives you a sense of purpose?
- Why do you want to work in public service?
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| Motivator | You are highly driven and inspire others to move things along and make things happen. - How do you keep a group going when energy drops?
- What motivates you on a dull day?
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| Negotiator | You support constructive discussion and enjoy getting all parties to reach an agreement. - How do you feel about reaching a compromise?
- What do you do when two people want different things from you?
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| Networker | You create and maintain positive, professional and trusting working relationships. These can be with a wide range of people within and outside your organisation. You identify connections and reach out to bring people together. - How do you go about meeting new people in a new job or place?
- How do you keep in touch with people you have worked with?
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| Organiser | You make plans and are well prepared. You seek to maximise time and productivity. - How do you plan your week?
- How do you feel when things are not planned in advance?
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| Precise | You concentrate on detail and make sure everything is accurate and error free. - How do you check your work for mistakes?
- How do you feel when you find an error in your own work?
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| Preventer | You think ahead to anticipate, identify and address risks or problems before they happen. - How do you spot problems before they happen?
- What do you do when you think a plan has a risk nobody has noticed?
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| Problem solver | You take a positive approach to tackling problems. You find ways to identify suitable solutions. - What kind of problems do you enjoy solving?
- What do you do when your first solution does not work?
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| Relationship builder | You quickly establish mutual respect and trust, building long lasting relationships with others. - How do you build trust with someone you have just met?
- Who do you work best with, and why?
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| Resilient | You have inner composure, recover quickly from setbacks and learn from them. - How do you bounce back after a disappointment?
- What do you do when you receive criticism you think is unfair?
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| Responsible | You take ownership for your decisions. You hold yourself accountable for what you have promised. - How do you feel when you cannot keep a promise?
- What do you do when you realise you have made a mistake?
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| Service focused | You look for ways to serve customers putting their needs at the heart of everything you do. - What does good customer service mean to you?
- How do you feel when you cannot give someone what they want?
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| Strategic | You look at the big picture. You consider the wider factors and long term implications of decisions. - How do you decide what matters most in the long term?
- Do you prefer thinking about the big picture or the detail?
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| Team leader | You are confident to lead a team. You effectively manage team dynamics toward a shared goal. You consider everyone’s individual needs and create a genuine team spirit. - What kind of leader are you, or would you like to be?
- How do you get the best out of different people in a team?
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| Team player | You work well as part of a team and strive to ensure the team pulls together and is effective. - What role do you usually take in a team?
- How do you feel when the team succeeds but your part goes unnoticed?
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| Visionary | You create and share a clear vision of the future. - Where would you like your team or organisation to be in five years?
- How do you get other people excited about an idea?
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