Of 120 graduate starters, 72 completed an optional data workshop. Of those 72, 60 passed its assessment on their first attempt. Attending the workshop was not required to remain employed.
Six months after starting, 96 of the original 120 starters were still employed.
Using only the passage, is this statement true, false, or can you not say? “Sixty starters completed the workshop and passed its assessment at the first attempt.”
Using only the passage, is this statement true, false, or can you not say? “Every graduate starter completed the optional workshop.”
For six months, the finance team at a regional insurer tested a pattern of three office days and two home days a week. Staff chose their own home days, but every team member had to be in the office on Wednesdays. Most of the 40 staff said in a closing survey that they preferred the new pattern, although a few found the shared desks hard to book on busy days.
Output, measured as invoices processed per week, stayed within 2% of its level before the pilot. The firm has not decided whether to extend the pattern to other teams; that decision will follow a review of office costs in the spring.
Using only the passage, is this statement true, false, or can you not say? “The pilot pattern will be extended to other teams after the spring review.”
A courier company replaced 20 of its 150 diesel vans with electric vans for a year. The electric vans cost more to lease, but their energy and maintenance costs were lower, and over the year the 20 electric vans cost £18,000 less in total to run than 20 comparable diesel vans.
Drivers reported that the electric vans were quieter, although some rural routes had to be shortened because of the vans’ range. The company will replace a further 40 diesel vans next year if charging points can be installed at two more depots.
Using only the passage, is this statement true, false, or can you not say? “The electric vans were cheaper to lease than diesel vans.”
From 1 March, the central library will open at 10:00 instead of 09:00 on weekdays, and on Tuesdays and Thursdays it will close at 20:00 instead of 18:00. Saturday hours are unchanged.
The changes respond to a survey in which most respondents asked for later evening opening. The library will not open on Sundays. Branch libraries are not affected.
Using only the passage, is this statement true, false, or can you not say? “Most survey respondents asked for later evening opening.”
Using only the passage, is this statement true, false, or can you not say? “Branch libraries will also open later on weekday mornings.”
Using only the passage, is this statement true, false, or can you not say? “Workshop completers were more likely than non-completers to still be employed after six months.”
A manufacturer pays its suppliers within 30 days of receiving a correct invoice. Invoices with a missing purchase-order number are returned to the supplier, and the 30 days start again when a corrected invoice arrives. Last year, 18% of invoices were returned for this reason.
The finance director has said that returned invoices are the main cause of complaints about late payment. The firm plans to add a purchase-order check to its online supplier portal next year. Suppliers with fewer than 50 staff can ask to be paid within 14 days.
Using only the passage, is this statement true, false, or can you not say? “Returned invoices are the main cause of complaints about late payment.”
In 2024 a logistics firm sent 1,200 tonnes of packaging waste from its three depots to landfill. In 2025 it introduced separate bins for cardboard and plastic film at all three depots, and landfill waste fell to 840 tonnes.
The cardboard is now sold to a paper mill, which also pays for collection. Plastic film is collected free of charge but earns nothing. The firm’s sustainability lead expects landfill waste to fall further in 2026, when bins for wooden pallets are added at the largest depot.
Using only the passage, is this statement true, false, or can you not say? “The new bins caused the fall in landfill waste.”
Using only the passage, is this statement true, false, or can you not say? “Next year the company will replace 40 more diesel vans.”
Using only the passage, is this statement true, false, or can you not say? “The central library used to open on Sundays.”
A broadband provider received 4,800 complaints in the first half of this year, 25% fewer than in the same period last year. The share of complaints resolved within five working days rose from 62% to 70%.
Billing errors remained the most common reason for complaining, but complaints about installation delays halved after the provider hired more engineers. The provider does not publish how many customers it has.
Using only the passage, is this statement true, false, or can you not say? “Hiring more engineers caused installation complaints to halve.”
Using only the passage, is this statement true, false, or can you not say? “Complaints per customer fell this year.”